Privacy Policy

Smart Furniture knows you care how information about you is used and shared, and Smart Furniture appreciates your trust that it will do so carefully and sensibly. This notice describes Smart Furniture’s Privacy Policy. By visiting Smartfurniture.ca, you're accepting the practices described in this Privacy Policy.

Collection, Use and Disclosure of Personal Information

The information Smart Furniture learns from customers on Smartfurniture.ca helps Smart Furniture personalize and continually improve your Smart Furniture experience. Here are the types of information Smart Furniture gathers.

Information You Give to Smart Furniture

Smart Furniture receives and stores any information you enter on Smartfurniture.ca or give to Smart Furniture in any other way. You can choose not to provide certain information, but you might not be able to take advantage of many of Smartfurniture.ca’s features. Smart Furniture uses the information you provide for purposes such as responding to your requests, customizing your future shopping experience, improving Smart Furniture store, and communicating with you.

Automatic Information

Smart Furniture receives and stores certain types of information whenever you interact with Smartfurniture.ca. For example, like many other websites, Smartfurniture.ca uses "cookies" and obtains certain types of information when your Web browser accesses Smartfurniture.ca.

Email Communications

To help Smart Furniture make emails more useful and interesting, Smart Furniture often receives a confirmation when you open an email from Smartfurniture.ca if your computer supports such capabilities. If you do not want to receive email from Smart Furniture, please adjust your preferences in your email Profile, accessible from the footer of Smart Furniture's newsletters.

Information from Other Sources

Smart Furniture might receive information about you from other sources and add it to its account information.
Information about Smart Furniture's customers is an important part of its business, and Smart Furniture is not in the business of selling it to others. Smart Furniture shares customer information only as described below.

Third-Party Service Providers

Smart Furniture employs other companies and individuals to perform functions on its behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.

Protection of Smart Furniture and Others

Smart Furniture releases account and other personal information when it believes release is appropriate to comply with the law; enforce or apply its Terms of Use and other agreements; or protect the rights, property, or safety of Smartfurniture.ca, Smartfurniture.ca users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

With Your Consent

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose whether or not to share the information.

Retention and Security

Smart Furniture works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you enter. Other precautions are taken to protect the security of your personal information that you share with Smart Furniture. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Smart Furniture strives to protect your personal information, it cannot guarantee or warrant the security of any information you transmit to or from Smartfurniture.ca Services, and you do so at your own risk.

Smart Furniture reveals only the last four digits of your credit card numbers when confirming an order. Smart Furniture transmits the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect yourself against unauthorized access to your password and computer. Be sure to sign out of your account when you have finished using a shared computer.

Smartfurniture.ca gives you access to some information about your account and your interactions with Smart Furniture for the limited purpose of viewing and in certain cases, updating that information. This list will change as Smartfurniture.ca evolves.

Your Choices

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Smartfurniture.ca features as Wish Lists.

If you do not want to receive email or other mail from Smart Furniture, please adjust your email Profile, accessible from the footer of Smart Furniture's Newsletters. (If you do not want to receive Terms of Use and other legal notices from us, such as this Privacy Policy, those notices still will govern your use of Smartfurniture.ca, and it's your responsibility to review them for changes.)

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Cookies allow you to take advantage of some of Smartfurniture.ca’s essential features therefore, Smart Furniture recommends that you leave them turned on. For instance, if you block or otherwise reject Smart Furniture's cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Smartfurniture.ca products and services that require you to sign in to your account.

If you request access to your personal information, Smart Furniture will respond to your request within 30 days. There may be a cost to this access if you require copies of records or if your request is deemed unreasonable. Smart Furniture will advise you of any cost related to your request prior to processing it. Smart Furniture may not be able to provide you with access to your personal information where the information cannot be separated from the records of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege.

Children's Privacy

If you are under 18 years of age, you may use Smartfurniture.ca only with the involvement of a parent or guardian. If you are under 13 years of age, it is asked that you do not provide any personally identifiable information to Smart Furniture without the knowledge and permission of your parent or guardian. Smart Furniture does not knowingly collect information from children under the age of 13 and does not target its website to children under the age of 13.

Changes to This Statement

If you choose to visit Smartfurniture.ca, your visit and any dispute over privacy are subject to this Policy and Smart Furniture's Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the Province of Québec, Canada. If you have any concern about privacy at Smartfurniture.ca, please contact Smart Furniture with a thorough description, and Smart Furniture will try to resolve it to the best of its abilities.

Smart Furniture changes constantly, and its Privacy Notice and Terms of Use will change also. You should check Smartfurniture.ca frequently to view recent changes. Unless stated otherwise, Smart Furniture’s current Privacy Policy applies to all information that it has about you and your account. Smart Furniture stands behind the promises it makes and will never materially change its policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of information collected

Information You Give SMART FURNITURE

You provide most information when you search, buy, post, participate in a contest or questionnaire, or communicate with Smart Furniture. For example, you provide information when you search for a product; make an order; provide information in Your Account (and you might have more than one, if you have used more than one email address when shopping at Smartfurniture.ca); communicate with Smart Furniture by telephone, email, or otherwise; complete a questionnaire or a contest entry form and compile Wish Lists. As a result of those actions, you might supply Smart Furniture with information such as your name, address, and telephone number; credit card information; names of people to whom purchases have been shipped, including address and telephone number; names of people including addresses and telephone numbers; content of reviews and emails to Smart Furniture; and financial information.

Automatic Information

Examples of the information Smart Furniture collects and analyzes include the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information, such as browser type, version and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which Smart Furniture occasionally aggregates with similar information from other customers to create bestseller lists; the full Uniform Resource Locators (URL) clickstream to, through, and from Smartfurniture.ca, including date and time; cookie number; and products you have viewed or searched for. Smart Furniture may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of Smartfurniture.ca for fraud prevention and other purposes. During certain visits, Smart Furniture may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Smart Furniture may also collect technical information to help identify your device for fraud prevention and diagnostic purposes.

Mobile

Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, Smart Furniture recommends that you contact your mobile service carrier or your device manufacturer.

Information from Other Sources

Examples of information Smart Furniture receive from other sources include updated delivery and address information from its carriers or other third parties, which Smart Furniture uses to correct its records and deliver future purchases or communication more effectively; and credit history information from credit bureaus, which Smart Furniture uses to help prevent and detect fraud and to offer certain credit or financial services to some customers.

Information You Can Access

Examples of information you can currently access easily at Smartfurniture.ca.com include up-to-date information regarding recent orders, personally identifiable information (including name, email, password, communication preferences, and address book), payment settings (including credit card information, gift certificates and gift cards), email notification settings and Wish Lists.

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